Your Online Reputation Can Mean The Difference Between Success and Failure in Todays Customer Driven Market Place.
Your Online Reputation Can Mean The Difference Between Success and Failure in Todays Customer Driven Market Place. Reputation Management is becoming more and more important in today’s internet driven age. In fact 80% all large offline buying decisions are made after an initial search online. One of the major factors in the customers choice of a supplier of physical products and services alike is the star ratting awarded by fellow customers. Most people are looking for a business with as close to a five star customer ratting as possible. I am sure that you are no different. I personally will look no further at a business with only 4 stars or less. Of course in the general flow of business we can ensure that we over-deliver for our customers thus giving them every reason to leave a 5 star review for us on Google,Yelp, and other review sites. Satisfied Customers Do Not Leave Five Star Reviews As a Matter Of Course. However as you have no doubt experienced most satisfied customers do not leave reviews as a matter of course. Unfortunately human nature being what it is. Clients are more likely to rush off a review when they feel that they have not been served in the manor they desired. This will inevitably lead them into writing a less than complimentary review of our business than we would have...Read More